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BX

TERMS of SALE and Booking Conditions

These Terms of Sale and Booking Conditions apply to services and products provided by Ocean BX Inc., referred to in these terms as “Ocean BX,” “we,” “us,” or “our.”

By booking a course, training session, activity or event, or by purchasing a product from Ocean BX, the customer confirms that they have read, understood and accepted these terms.

1. Business Information

Company: Ocean BX Inc.

Company registration number: 2022040049582-05

Tax identification number: 612-300-257-000

 

Registered office: Tower 11 Dahican-Bobon, Davao oriental Philippines

Freediving operations: Mati, Davao Oriental, Philippines

Email: jl@oceanbluex.comTelephone: +63 906 049 8499

 

Customers should contact Ocean BX if they require clarification before making a booking or purchase.

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2. Services CoveredThese terms apply to Ocean BX services, including:

  • Molchanovs Wave courses

  • Molchanovs Lap courses

  • Instructor courses and crossovers

  • Coaching sessions

  • Autonomous training sessions

  • Pool and open-water training

  • Yoga sessions and workshops

  • Fun dives and recreational freediving activities

  • Private groups, corporate activities, retreats and special events

  • Equipment, clothing and other products sold by Ocean BX

 

Certain instructor courses, retreats, private groups or special events may have additional written booking conditions. When additional conditions are supplied before payment, those specific conditions will apply together with these general terms.

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3. Participant Eligibility

The minimum age participants under 18 years of age must have the written consent of a parent or legal guardian. A parent or guardian may also be required to attend, depending on the participant’s age and the selected activity.

 

Participants must:

  • Meet the swimming and eligibility requirements of the selected program

  • Complete the required medical questionnaire honestly and accurately

  • Sign the applicable acknowledgement and liability release forms online

  • Inform Ocean BX of any medical condition, injury, medication or health change that may affect safe participation

  • Obtain medical clearance when required by the medical questionnaire, training standards or Ocean BX

  • Follow all safety instructions given by Ocean BX instructors and staff

 

Ocean BX may refuse or stop a participant’s involvement when there is a reasonable safety concern, when required documents have not been provided, or when material health information has not been disclosed.

 

Refusal or removal for safety reasons does not automatically entitle the participant to a refund.

 

4. Medical Information

Freediving involves physical and physiological demands. Participants are responsible for ensuring that they are medically fit for the selected activity.

 

Completing a medical questionnaire does not replace professional medical advice. When a medical certificate is required, it must be issued by a qualified medical professional and submitted before the activity begins.

 

Participants must immediately inform Ocean BX if their medical condition changes after booking.

 

 

5. Booking Confirmation

A booking is confirmed only when:

  • Ocean BX has accepted the requested course or activity in writing

  • The required deposit or full payment has been received

  • The participant has submitted the required registration, medical and liability forms.

 

An enquiry, verbal discussion or provisional date does not constitute a confirmed booking.

Ocean BX may release a provisional reservation when the required payment or documents are not received within the stated period.

 

6. Prices

Current prices are displayed on the Ocean BX website, booking page, invoice or written quotation.

 

Unless otherwise stated:

  • Prices are quoted in Philippine pesos;

  • Applicable taxes are included

  • Travel, accommodation and personal expenses are not included

  • Additional boat, facility, swimming-pool, platform or equipment charges will be disclosed are included

  • Prices may be changed before a booking is confirmed.

 

Once a booking has been confirmed, its price will not normally change unless the customer requests additional services or a clear pricing error has occurred.

If a confirmed order contains an obvious pricing error, Ocean BX will inform the customer. The customer may accept the corrected price or cancel the affected order and receive a refund of the amount paid for it.

 

7. Payment

A deposit equal to 40% of the total price is required to confirm a course or activity unless Ocean BX specifies a different amount in writing.

 

The remaining balance must be paid no later than seven calendar days before the starting date.

 

For bookings made within seven days of the starting date, full payment is required when the booking is confirmed.

 

Payment may be made through the payment methods offered by Ocean BX, which may include bank transfer, GCash, Wise, or cash.

 

The customer is responsible for bank, transfer, currency conversion or payment-provider charges unless Ocean BX confirms otherwise.

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8. Cancellation by the Participant

Cancellation requests must be sent to Ocean BX in writing.

 

Unless separate written conditions apply, the following cancellation charges will be deducted from the total course or activity price:

 

Fifteen days or more before the starting date

The 30% booking deposit will be retained. Any amount paid above the deposit will be refunded.

 

Four to fourteen days before the starting date

Ocean BX will retain 50% of the total booking price. Any amount paid above that amount will be refunded.

 

Fewer than four days before the starting date

The full booking price is non-refundable.

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No-show or early departure

No refund will be provided when a participant:

  • Does not attend;

  • Arrives too late to participate safely;

  • Leaves before completing the activity;

  • Chooses not to participate after the activity has started;

  • Is removed for unsafe, abusive or seriously disruptive conduct.

 

Approved refunds will normally be processed within 15 business days.  Refunds will be issued through the original payment method where reasonably possible.

 

Non-refundable payment-provider or bank charges may be deducted from the refunded amount.

 

 

9. Rescheduling by the Participant

A participant may request one change of date without an additional rebooking fee when the request is received at least 15 calendar days before the original starting date.

The new date is subject to instructor, facility, boat and course availability and must normally be used within six months of the original booking.

 

Requests made fewer than 15 days before the starting date will be treated under the cancellation policy unless Ocean BX agrees otherwise in writing.

 

A rescheduled booking may not be transferred repeatedly or converted into cash.

Documented medical emergencies will be reviewed fairly on a case-by-case basis.

 

 

10. Weather and Sea Conditions

Freediving activities depend on weather, visibility, sea conditions, currents, boat availability and other safety considerations.

Ocean BX may:

  • Change the starting time or location;

  • Rearrange the order of course sessions;

  • Replace an open-water session with theory, pool work or another suitable activity;

  • Postpone an activity;

  • Reduce the planned maximum depth;

  • Return to shore early;

  • Cancel an activity when conditions are unsafe.

 

Safety decisions are made by the responsible instructor, course director, boat captain or Ocean BX management.

When a session is postponed because of unsafe conditions, Ocean BX will offer a reasonable alternative date or booking credit.

When Ocean BX cannot provide a reasonable alternative, the participant may receive a refund for the part of the service that was not delivered.

Ocean BX is not responsible for independently booked flights, accommodation, transportation or other personal travel expenses.

Participants are encouraged to use flexible travel arrangements and appropriate travel insurance.

 

 

11. Cancellation by Ocean BX

Ocean BX may cancel or postpone a course because of:

  • Unsafe weather or sea conditions;

  • Instructor illness or emergency;

  • Boat, pool or facility unavailability;

  • Government restrictions;

  • Natural disaster;

  • Civil disturbance;

  • Public-health emergency;

  • Another event beyond reasonable control.

 

When Ocean BX cancels a service for reasons within its control, the customer may choose between:

  • Transfer to another available date;

  • A credit for a future Ocean BX service;

  • A refund of the amount paid for the cancelled service.

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When only part of a program is cancelled, the remedy may be limited to the undelivered part.

 

 

12. Course Schedules

Published schedules are estimates and may be adjusted for safety, environmental conditions, participant progress or operational requirements.Participants must arrive at the stated meeting point on time. Ocean BX is not required to delay a boat departure, group briefing or water session for a late participant.A participant who expects to be late must contact Ocean BX immediately.

 

 

13. Training Standards and CertificationPayment and attendance do not guarantee certification.Certification is awarded only when the participant completes the required theory, practical skills, safety exercises and performance standards of the relevant training program.The responsible instructor has the final educational decision regarding certification, subject to the standards of the applicable training organization.When a participant does not complete the required standards, Ocean BX may recommend additional training. Additional sessions, pool access, boat use, certification processing or instructor time may involve extra charges.

 

 

14. EquipmentEquipment is included only when stated in the selected course description, quotation or booking confirmation.

Depending on the program, available equipment may include:

  • Mask

  • Snorkel

  • Fins

  • Wetsuit

  • Weight belt

  • Weights

  • Lanyard

  • Buoy, line and bottom weight

 

Equipment availability, size and fit are subject to Ocean BX’s existing inventory. Participants may use their own suitable freediving equipment with the instructor’s approval. Participants must use Ocean BX equipment responsibly and return it after the session. Normal wear and tear will not be charged. A participant may be charged the reasonable repair or replacement cost when equipment is lost or damaged through deliberate misuse, unauthorized use or negligence. Ocean BX will explain the damage and applicable cost before requesting payment.

 

 

15. Boats and Facilities

Ocean BX may use a banca boat, speedboat, swimming pool, training platform or another suitable facility, depending on the activity and number of participants.

Participants must follow all instructions given by the instructor, boat captain, crew and facility management.

Boat and facility arrangements may change when necessary for safety or operational reasons.

 

 

16. Participant Conduct and Safety

Participants must:

  • Respect instructors,

  • staff,

  • boat crew,

  • other participants and local communities;

  • Follow the buddy system and all water-safety procedures;

  • Never freedive alone during an Ocean BX activity;

  • Avoid alcohol, recreational drugs or any substance that may impair judgment before or during training;

  • Care for the marine environment;

  • Avoid touching, chasing, feeding or disturbing marine wildlife;

  • Use equipment only as instructed;

  • Inform the instructor immediately if they feel unwell, uncomfortable or unsafe.

 

Ocean BX may remove a participant whose conduct creates a danger, seriously disrupts the activity or affects the welfare of others.

 

 

17. Autonomous Training

Autonomous sessions are intended for suitably certified and experienced freedivers.

Participants booking autonomous training must:

  • Hold an accepted freediving certification or demonstrate equivalent competence;

  • Attend with an appropriately qualified buddy;

  • Use a lanyard and suitable safety equipment;

  • Follow the applicable depth, line and facility procedures;

  • Remain within the limits of their training and current ability.

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Unless coaching has also been booked, an autonomous session is not an instructor-led course.

Ocean BX may refuse access when the participant’s certification, buddy arrangements, equipment or proposed training plan does not meet reasonable safety requirements.

 

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18. Photography and Video

Ocean BX may take photographs or videos during courses and activities.

Ocean BX will request appropriate consent before using an identifiable participant’s image for advertising, promotional or commercial purposes.

Participants may inform Ocean BX that they do not wish to appear in promotional content.

Participants must respect the privacy of others and must not commercially use photographs or videos of other participants, instructors or staff without permission.

 

 

19. Personal Belongings

Participants are responsible for their own phones, cameras, clothing, travel documents, money, equipment and other personal belongings.

Ocean BX is not responsible for loss, theft or damage unless it resulted directly from Ocean BX’s proven negligence.

Participants should avoid bringing unnecessary valuables to boats, pools or open-water locations.

 

 

20. Insurance and Personal Travel

Participants are encouraged to maintain appropriate health, accident and travel insurance covering freediving and related water activities.

International visitors are responsible for their passports, visas, travel arrangements, accommodation, transportation and entry requirements.

Ocean BX is a freediving service provider and does not act as a travel agency unless expressly stated in writing.

 

 

21. Assumption of Risk and Liability
Freediving, boating, swimming and open-water activities involve inherent risks, including changing environmental conditions, equipment-related incidents, injury and medical emergencies.

Participants acknowledge these risks and agree to follow Ocean BX’s safety procedures.

Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under Philippine law.

To the extent permitted by law, Ocean BX will not be liable for indirect or consequential losses, including loss of income, missed transportation, unused accommodation or independently arranged travel expenses.

 

 

22. Product Orders

A product order is confirmed only after Ocean BX accepts the order and receives the required payment.

Ocean BX may refuse or cancel an order because of:

  • Stock limitations;

  • Incorrect pricing or product information;

  • Payment problems;

  • Suspected fraud;

  • Delivery restrictions;

  • Another reasonable operational issue.

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When Ocean BX cancels an accepted product order, the customer will receive a refund of the amount paid for the cancelled item.

 

 

23. Product Descriptions

Ocean BX makes reasonable efforts to present accurate product descriptions, sizes, photographs and prices.

Colors may appear slightly different because of lighting, photography, screen settings or manufacturing variations.

Customers are responsible for checking the product description and available size information before ordering.

 

 

24. Delivery

Available delivery methods, shipping charges and estimated delivery periods will be shown or communicated before the order is confirmed.

Delivery periods are estimates and may be affected by courier operations, weather, public holidays, remote delivery locations or other circumstances outside Ocean BX’s reasonable control.

Customers must provide a complete and accurate delivery address and contact number.

Additional delivery charges caused by an incorrect or incomplete address may be charged to the customer.

 

 

25. Defective, Damaged or Incorrect Products

Customers should inspect products as soon as reasonably possible after delivery. When a product is defective, damaged, incorrectly supplied or materially different from its description, the customer should contact Ocean BX and provide:

  • The order details;

  • A description of the problem;

  • Clear photographs

  • other reasonable evidence.

Depending on the circumstances and applicable Philippine consumer law, Ocean BX may offer repair, replacement or refund. Ocean BX will cover reasonable return or redelivery costs when the problem was caused by Ocean BX, its supplier or the delivery process. Nothing in these terms limits the customer’s rights under applicable consumer law.

 

 

26. Change-of-Mind Exchanges

Ocean BX may accept a size exchange or change-of-mind return when:

  • The request is made within seven calendar days after delivery;

  • The item is unused, unworn, unwashed and undamaged;

  • Original labels and packaging remain attached;

  • Proof of purchase is provided;

  • Ocean BX approves the return before the product is sent.

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The customer is responsible for change-of-mind return and redelivery costs. Customized, personalized or made-to-order products cannot normally be returned because of a change of mind. This restriction does not apply when the product is defective, damaged or incorrectly supplied.

 

 

27. Payment Providers

Ocean BX may use independent payment providers. Customers may also be subject to the selected provider’s terms, privacy policy, security procedures and transaction charges. Ocean BX is not responsible for an independent provider’s temporary outage or processing delay, but will reasonably assist the customer in resolving payment issues relating to an Ocean BX order.

 

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28. Intellectual Property

The Ocean BX name, logo, photographs, videos, course materials, graphics, website content and original designs are protected by applicable intellectual-property laws.

Customers may not copy, reproduce, modify, sell, distribute or commercially use Ocean BX content without prior written permission.

Purchasing a product or service does not transfer ownership of Ocean BX intellectual property.

 

 

29. Personal Data and PrivacyOcean BX may collect personal information required for:Enquiries and bookings;Payment processing;Course administration;Participant identification;Medical and safety assessment;Certification processing;Customer support;Product delivery; andCompliance with legal and regulatory obligations.Medical information is treated as sensitive personal information and will be accessed only by persons who reasonably require it for safety, administration or legal compliance.Personal information will be processed in accordance with the Ocean BX Privacy Policy and applicable Philippine data-protection law.Customers may request access to or correction of their personal information and may exercise other applicable privacy rights by contacting:jl@oceanbluex.com

 

 

30. ComplaintsCustomers should send complaints to:Email: jl@oceanbluex.comTelephone: +63 906 049 8499The complaint should include the customer’s name, booking or order details, a description of the issue and the requested resolution.Ocean BX will review the complaint and attempt to respond within a reasonable period.The parties should first attempt to resolve a dispute amicably. This does not prevent a customer from exercising any right to seek assistance from the appropriate Philippine consumer, privacy or judicial authority.

 

 

31. Governing LawThese terms and all related transactions are governed by the laws of the Republic of the Philippines.Any dispute that cannot be resolved amicably will be submitted to the competent authority or court with jurisdiction under applicable Philippine law.

 

 

32. Changes to These TermsOcean BX may update these terms when necessary to reflect changes in its services, operating procedures or legal obligations.The version applicable to a booking or purchase will normally be the version provided or published when the transaction was confirmed, unless a later change is required by law or expressly accepted by the customer.

 

 

33. SeverabilityIf any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

 

 

34. Entire AgreementThe confirmed booking, written quotation, invoice, course information, required participant forms and these terms form the agreement between Ocean BX and the customer.Any additional or different condition must be agreed to by Ocean BX in writing.

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